If you’re self-motivated, disciplined and resourceful, our at-home role may be perfect for you. As a Customer Service Representative, or as we like to say, Customer Service Specialist, you’ll be a problem-solver, salesperson, troubleshooter, billing expert and more – all while working remotely from the convenience of your home office within commuting distance of 600 Hidden Ridge Irving, Texas Call Center. And you’ll also be a hero when you solve our customers’ challenges.
- Listen carefully to each customer with patience and courtesy.
- Use your troubleshooting and problem-solving skills to come up with solutions.
- Use your great communication skills to resolve customer’s device, billing and service concerns.
- Excite customers about how new solutions can positively impact their lives.
- Position value-added solutions to customers and close sales.
- Build customer relationships – earn their loyalty and trust by being polite and helpful.
To apply for this job please visit jobs.verizon.com.