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Category Archives: Scam Alert

How to Cancel or Get a Refund from Online Merchants

How to Cancel or Get a Refund from Online Merchants

Every now and then I get an email from someone asking about a purchase they made from an advertiser on Work-At-Home Success. I always want to help you if you have any problems with an advertiser, but getting email like this suggests to me that some people are buying things online and not saving their receipts or otherwise documenting information about the merchant. This becomes a problem if you want a refund or to cancel your order, because unless someone can give me the name of the merchant, it’s difficult for me to provide information on how to contact the company. Here are tips to organizing your orders or finding who to contact if you have an order issue.

1) Always note the website from which you make your order. You may find the ad on Work-At-Home Success (or another website), but you’ll be taken to a different website to get information and make your order. Bookmark, clip to Evernote or write down the URL of the site in case you need to return to it.

2) Save and file your emailed receipt. These can clutter up the inbox, so create a folder titled “Receipts” or “Business Receipts” and file your email receipts there. Receipts usually have company contact info as well as order or transaction numbers that are important when you need help.

If you’ve made an order, but can’t find your receipt and didn’t note the merchant, things get a little bit harder, but not impossible.

1) If you used PayPal to pay for your order, log into your account for a receipt.

2) If you purchased using a debit or credit card, contact your bank or credit card company for information on the transaction.

In both of the above cases, you should be able to use this information to discover the name of the merchant and details that can allow you to get help.

If you feel you’re a victim of a scam, contact your payment processor (PayPal, bank or credit card company), and ask for a fraud investigation. In some cases, you can get your money back. You can also notify them that you don’t want further payments made (this may require closing the account and opening a new one).

The best way to stay sane and safe online, is by paying attention to the merchants you buy from and saving your receipts. You can always contact Work-At-Home Success if you found the resource through the site, but again, without product or merchant information, it will be difficult for me to direct you to the right resource.

About Leslie Truex
Leslie Truex is an ideaphoric writer, speaker, entrepreneur, social worker and mom trying to do it all from the comfort of her home. Since 1998, she's been helping others create careers they love by providing work-at-home information and resources through Work-At-Home Success.
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Note: Work-At-Home Success contains advertising as well as screened work-at-home jobs and resources. Some posts may contain affiliate links, which means I may receive compensation if you register or buy using the link. Occasionally, WAHS publishes "Supporting Contributor" posts or paid reviews for which compensation is paid. These posts are marked as such. All opinions are my own. Click here for full details and disclosures.


Scam Alert: “Job Offer” Email

Scam Alert: "Job Offer" Email

I received the following email today offering me a cushy sounding job. Too bad it’s a fake check scam. I’ve posted the entire email below with my comments in red so you can learn to what to watch for if you get a letter similar to this. Please heed the advice in today’s post. A failure to do so could cost you thousands of dollars and may land you jail.

 

Greetings, (I’m being offered a job, but the company doesn’t know my name!)

It is my pleasure to write you in respect of Polesworth Art Gallery, Dublin, Ireland. (A Google search doesn’t find a Polesworth Art Gallery in Dublin, Ireland). We produce and export high quality textile materials, fine art prints, posters, framed arts and gift items.

We are seeking a reliable and trustworthy representative who can help us establish a medium of getting to our customers in USA & CANADA. You shall be receiving all forms of payment on our behalf from our customers being our representative. It does not affect your present job, it’s strictly online job and absolutely legal. You shall have ten percent commission on every payment made through you as your remuneration. You could make over 2500 U.S dollars weekly depending on your response to the job.

JOB DESCRIPTION:

1. Receive payment from customers
2. Process Payments
3. Deduct 10% which will be your commission/pay on Payment processed.
4. Forward balance after deduction of percentage/pay to any of the offices you will be contacted to send payment to  (This is the big red flag. First, what company, any where in the world can’t get a merchant account or PayPal to process payments from around the world? Second, it’s asking you to use your personal bank account to help it do business. NEVER, EVER AGREE TO THAT!)

If you are interested, please furnish us with the following details below:

1. FULL NAMES. ” as it is to be stated in every payment issued to you
On our behalf”……………………..
2. RESIDENTIAL ADDRESS”Where payments will be delivered to”……………….
…….
3. CITY………..
4. STATE:..
5. ZIP CODE:…
6. COUNTY:….
7. PHONE NUMBERS:..
8. GENDER…..(There is no need for this.)
9. AGE…..(There is no need for this.)
10. OCCUPATION:….
11. ARE YOU EMPLOYED?…
12. HAVE YOU EVER BEEN CONVICTED OF VIOLATING ANY LAW OTHER THAN A MINOR
TRAFFIC VIOLATION?
13. IF YES, EXPLAIN CIRCUMSTANCES:
14. HAVE YOU EVER WORKED AS A REPRESENTATIVE BEFORE?
15. IF YES, EXPLAIN CIRCUMSTANCES:……
16. ALTERNATIVE EMAIL ADDRESS:…..

Please visit our website: (No website was given.)

We are grateful for your attention. Your email was forwarded by monster.com at our request, because you or somebody else has subscribed for the delivery of the job offers on the Internet. (I don’t use this email with Monster.com and Monter.com isn’t going to  forward emails to businesses. However, if you have a Monster.com, you’ll want to be careful getting contacted through your profile.)

If you are interested, please get back to me as soon as possible.We wish you good luck and happiness.

Friendly Regards,

If you no longer wish to receive information regarding this Job offer, please reply to this message with the word “Unsubscribe” in the subject line (Don’t email asking to be removed, as it will only prove the letter arrived at a real email account. Delete it). 

 

Leslie Comments:

Phishing scams involve a “company” sending you a large sum of money of which you get to keep 10% for your compensation. You are asked the send the extra back to another “company” usually in another country, though not always. This scam doesn’t just show up for work-at-home jobs. I’ve heard stories about people selling items on eBay or renting an apartment in which someone sends too much money and asks the extra (usually several thousand dollars) to be sent to someone else. If you fall for this scam, the original check or deposit (if electronic) you received will turn out to be bogus and you’ll be held accountable for all the money you forwarded on. If you can’t cover the amount, you may lose your banking privileges. In some case, you can get arrested for participating in a fake check scam.

Remember, no legitimate business needs to use people’s personal bank account to do business.

About Leslie Truex
Leslie Truex is an ideaphoric writer, speaker, entrepreneur, social worker and mom trying to do it all from the comfort of her home. Since 1998, she's been helping others create careers they love by providing work-at-home information and resources through Work-At-Home Success.
Connect with Leslie: Facebook | Twitter | LinkedIn | Google + | Pinterest
Sign up for the newsletter below to get more great tools and resources.



Note: Work-At-Home Success contains advertising as well as screened work-at-home jobs and resources. Some posts may contain affiliate links, which means I may receive compensation if you register or buy using the link. Occasionally, WAHS publishes "Supporting Contributor" posts or paid reviews for which compensation is paid. These posts are marked as such. All opinions are my own. Click here for full details and disclosures.